How to enable chat responses and video in your waiting room

PLEASE NOTE: The waiting room video should not exceed 30 seconds. The video is best used as a welcome tool to let your participants know that you are aware of their presence and that you will be with them shortly. Longer videos may not upload properly and may cause some compatibility issues.

Here are the steps to enable these features in your Zoom waiting room:

1. Log into your zoom account at zoom.us
2. On the left side of the screen click on “Settings”
3. In the settings window, scroll down to “Waiting Room”
4. To enable participate response in the waiting room:

a. Click on “Edit Options”

zoom meeting settings with waiting room highlighted as well as Edit Options and Customize Waiting Room text highlighted.

 

b. In the pop-up screen, scroll down to more options and check the “Allow participants in waiting room…”


c. Click on “Continue”

 

5. To add a video to your waiting room: 

a. In the settings screen under Waiting room, click on “Customize Waiting Room” 

zoom meeting settings with waiting room highlighted as well as Edit Options and Customize Waiting Room text highlighted.

 

b. In the pop-up screen, select “A Video” option and upload your video

c. Once uploaded, you can test the view and see how it will look on both computer and mobile device

Customize waiting room settings with title, a video, and upload video text highlighted.

 

d. If you are satisfied with the video, click “Save

Setup(pdf)

Link to a Zoom meeting for your virtual office hours 

    1. Login into Brightspace Zoom or login to cccedu.zoom.us 
    2. Choose Schedule a Meeting.

Don’t forget to add your meeting details

Topic: your course name will appear here by default. You can rename this whatever you’d like.

When: select the day and time for this zoom meeting

Note: check out the information on virtual office hours for recommendations

Duration: select the duration of the zoom meeting

Timezone: confirm your timezone

Video: the default settings are for both the host and participants video to be off by default. This is the recommended setting.

Audio: the default setting is to have both telephone and computer audio as an option for attendees. This is the recommended setting.

Meeting options:

Require a meeting password: enabling this would require users to enter a password that you will need to share with attendees. 

Enable join before host: enabling this allows participants to access the meeting before you do. Disabling this will keep participants out of the meeting until you join.

Mute participants upon entry: enabling this will keep participants on mute when they enter until they un-mute themselves. Disabling this will un-mute all participants upon entry until they mute themselves. 

Enable waiting room: enabling the waiting room will put all students into a waiting room until you as the host invite them in one at a time or all at once.  This is a useful setting when scheduling virtual office hours.

Record the meeting automatically: enabling this will start recording the meeting as soon as you join. Disabling this allows you to control when and if you choose to record the meeting

image of zoom interface and scheduling a new meeting

Click Save when finished

You can then review your meeting details (and edit if necessary), add to your outlook calendar, copy the meeting link, or copy the full invitation.

When its time for your zoom meeting:

1.  Navigate to the module where you added the zoom link

2.  Click on the Zoom tool link

3.  Click on Start to launch your zoom meeting

image of starting a zoom meeting from brightspace

To schedule a Zoom meeting, you have to have already added a zoom link to your course. View the kb article “How to add a zoom link to my course” if you haven’t done that step.

1.  In your Brightspace course, navigate to the module where you added the Zoom link

2.  Click on the Zoom tool link

Your zoom account will appear embedded within Brightspace

3.  Click on Schedule a New Meeting

4. Add your meeting details

Topic: your course name will appear here by default. You can rename this whatever you’d like.

When: select the day and time for this zoom meeting

Note: check out the information on virtual office hours for recommendations

Duration: select the duration of the zoom meeting

Timezone: confirm your timezone

Video: the default settings are for both the host and participants video to be off by default. This is the recommended setting.

Audio: the default setting is to have both telephone and computer audio as an option for attendees. This is the recommended setting.

Meeting options:

Require a meeting password: enabling this would require users to enter a password that you will need to share with attendees. 

Enable join before host: enabling this allows participants to access the meeting before you do. Disabling this will keep participants out of the meeting until you join.

Mute participants upon entry: enabling this will keep participants on mute when they enter until they un-mute themselves. Disabling this will un-mute all participants upon entry until they mute themselves. 

Enable waiting room: enabling the waiting room will put all students into a waiting room until you as the host invite them in one at a time or all at once.  This is a useful setting when scheduling virtual office hours.

Record the meeting automatically: enabling this will start recording the meeting as soon as you join. Disabling this allows you to control when and if you choose to record the meeting

image of zoom interface and scheduling a new meeting

5.  Click Save when finished

You can then review your meeting details (and edit if necessary), add to your outlook calendar, copy the meeting link, or copy the full invitation.

When its time for your zoom meeting:

1.  Navigate to the module where you added the zoom link

2.  Click on the Zoom tool link

3.  Click on Start to launch your zoom meeting

image of starting a zoom meeting from brightspace

Zoom has capabilities for live captioning during a meeting. To enable live closed captioning in your account:

  1. Log into Zoom
  2. From the left menu, choose My Meeting Settings.
  3. In the “In Meeting (Advanced)” section, on the right, click Edit.
  4. Check Closed caption and then click Save Changes.