There a several different factors that be slowing Brightspace down.
- Turn off applications that may use bandwidth or server resources.
- Update OS regularly but not during the time you are working online.
- Update web browsers regularly
- If you have installed web browser plugins, you may need to toggle them on/off.
- Run virus protection, make sure those applications are not running while you are working.
Run a system check https://community.desire2learn.com/d2l/systemCheck
- Switch browsers.
- Try going ‘incognito’.
- Refresh your cache. https://refreshyourcache.com/en/home/
- Check your connection: wifi vs land line
- Email Cohelpdesk@ccc.edu Please include
- Browser name & version
- Type of computer & connection
- Date, Time, and Location
- What were you trying to do?
Elissa Tobin on March 26, 2019