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Tech 4 U

Making Technology Work for You 

(Brightspace Newsletter, rebranded for YOU) 

 These past several months have put additional demands on all of youincluding the need to make a rapid change to the way you deliver instruction or engage students. As your instructional technology support team, our job is to make sure you are aware of all of the resources available to you, and to provide you the support you need to feel comfortable introducing them into your classroom. 

New this fallYou have the opportunity to engage students in new ways with tools like VoiceThread, encourage academic integrity with alternative assessment ideas through tools like Turnitin and Respondus, or take advantage of the most recent updates in BrightspaceWhatever your goals, we are here to help you. 

Psst…hidden in this newsletter is an error, find it, share it with your Brightspace team, and you’ll be eligible to win a prize.  

What students say they need from us…. 

At the end of the spring semester, CCC surveyed our students on how they were coping with the challenges brought on by COVID19. We wanted to share the two key take-aways: 

  1. Students were anxious about what they needed to do to complete their work.
  2. Students desired recorded lectures.  

What we might do….

We have compiled the following resources to help you address these needs. 

Use checklists to help students keep on track 

How do I create a checklist?

Record your lectures on Zoom 

How do I create online office hours with my Zoom?

Engage students while saving yourself time and energy  

How do I set up Intelligent Agents (automated emails to students)?

Table of Contents

Course Shells in Brightspace 

Brightspace course shells are created on http://brightspace.ccc.edu before the beginning of the semester. Enrollment in Brightspace course shells corresponds to your assignment in my.ccc.edu. If there is an error, please contact the helpdesk at http://ccc.edu/help. Once a Brightspace course shell is created, students are automatically enrolled and dropped based on the records in CS9. 

You must be listed in CS9/my.ccc.edu as the instructor or you will not have access to your course shell. Check the waffle icon if you do not see all your courses on the homepage because they may be “unpinned”. 

Beginning of the Semester FAQs 

Below are direct links to the most common beginning of the semester issues: 

  1. How do I locate my courses? 
  2. How do I upload my syllabus?
  3. How do I change my course start and end dates? 
  4. How do I copy a course? 
  5. How do I email my students? 
  6. How do I use Grades? 

For more help, visit http://brightspaceresources.ccc.edu 

What’s New in Brightspace? 


Voicethread with Brightspace and Zoom  

Do you know aboutVoicethread?VoiceThread is an interactive, collaborative, web-based tool that that allows user to communicate through images, audio recordings, videos, and text. People can use VoiceThread to set up a discussion board, record a lecture, or show images. Users can add text, audio, or video comments to a VoiceThread, so students can ask questions at a specific point in a lecture or respond to discussion prompts. In addition, instructors can have students create their own VoiceThread presentations as part of an assignment.  

Voicethread is integrated into Brightspace (Existing Activities > External Learning Tools). You can even pull in a Zoom meeting recording directly from the platform. 


VoiceThread Resources: 


Respondus Lockdown Browser and Monitor are now available in all Brightspace courses as optional settings when creating Brightspace Quizzes for those faculty who wish to use them.  

*Please note, Respondus lockdown browser is not yet supported for students using Chromebooks. The company is looking to add support for Chromebooks this fall but no firm date has been given. 


Respondus also has a lot of great resources including live webinars  

TA/Tutor Request Form 

If your substitute, tutor, or intern need Brightspace access, Please click here to request TA/Tutor access to your online classroom. 

Discover Tool 

Allows students the opportunity to choose to connect to Student Services and more at their own discretion. 


Release Notes 

Every month Brightspace releases a video of new features. Keep informed and watch below! 

May 2020 Highlights 

June 2020 Highlights 



July 2020 Highlights-no video 

August 2020 Highlights-no video 

All Release Notes 


Training Options 

Training course description 

 Synchronous Assistance 

Workshops for Registration Week 


 Brightspace Bootcamp (2 hours) – overview of all tools 

Course Copy, Cleanup and Management to Start the Term off Right 

Designing Elements in Brightspace 

Teaching with Zoom 


 Assignments and Discussions in Brightspace 

All About Quizzes 

Course Reporting Tools 

All About Grades 


 Communication Tools in Brightspace 

Teaching Effectively with Zoom 

Break Brightspace Burnout 

Engagement Tools in Brightspace 


 Full Grades Training – Part 1 

Full Grades Training – Part 2 

Brightspace Feedback Tools 

ZOOM Room used for all trainings above 
Zoom Room used for all drop-in help 

1:1 Assistance 

Please click here to schedule 

Department Assistance 

Please click here to schedule 

Asynchronous Assistance 


Visit http://bit.ly/ccctube  – CCC Instructional Technology YouTube site 


Foundations (these are chunked in like 10 to 15 min increments) 

Keep Teaching 

Introduction to Teaching  

Zoom for Teaching (Basics) 

Course Copy, Cleanup, and Management 

  1. Designing Elements in Brightspace 

Brightspace Engagement Tools Training (checklists, awards, intelligent agents) 

Break Brightspace Burnout with these Timesaving Tricks 


Turnitin & Grading 

Quizzes & Grading 

  1. All About Grades Training 




Reporting Tools 


Knowledgebase Articles 

Visit http://brightspaceresources.ccc.edu 


Faculty Spotlight 

We are looking for innovative ways that instructors use Brightspace within their classes. Do you have an assignment that translates well to Brightspace? Have you incorporated some of Brightspace’s more advanced features? Do you have unique ways to communicate with students via Brightspace? We would love to showcase the great work that you’re doing. 

Doing something cool with Brightspace? Share it with us! 

Help and Resources 

  • Videos: Visit http://bit.ly/ccctube  – CCC Instructional Technology YouTube site contains CCC-created videos like a Foundations review, TII, Student overview, course copy and more for you and our students 


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Summer 2020 | Midterm

Spreading sunshine all over the place…

As midterms quickly approach, we continue to focus on students by informing them of their progress and grades. Empower your students by giving them access to their coursework, scores, and current grade through Brightspace.


Highlights in this Newsletter:

  • Midterm Frequently Asked Questions
  • Did you know?
  • What’s New?
  • Upcoming Training


Missed the last newsletter? Check it out here.


For more help, look below or visit http://brightspaceresources.ccc.edu



Midterm FAQs

For more help, visit http://brightspaceresources.ccc.edu   

Attention – Midterm grade entry

Don’t forget, my.ccc.edu has changed. Click the circle icon in the top right corner for a vertical graphical navbar and then select Faculty Center.


For more help, visit the Faculty Portal Help Guide

Did you know that you can…?


What’s New in Brightspace?

Every month Brightspace releases a video of new features. Keep informed and watch below!

June 2020 Highlights


Upcoming Training

Advanced Zoom for Teaching

Keep Teaching with Brightspace


Reporting Tools



Looking for training on something else? Take 1 minute to tell us.

View all the trainings and register here

View the training catalog

Help and Resources

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Welcome to Brightspace Summer 2020!

As you prepare for the start of the term, keep in mind that how you use Brightspace is up to you. You may choose to include announcements, add content like videos or files, tests/ quizzes, virtual discussions, assignment submissions, grades and more!

Highlights In this Newsletter:

  • D2L | Fusion 2020 Conference is going virtual
  • Zoom replaces Collaborate Ultra
  • My Courses Widget gets a new look
  • Summer Training Schedule

For more help, look below or visit http://brightspaceresources.ccc.edu    


D2L | Fusion 2020 Conference is going virtual

D2L’s annual user conference, Fusion, will be held virtually this year, and is free of charge. This is a great opportunity for faculty and staff who would otherwise have not been able to attend. You can register at https://www.d2l.com/events/fusion/

Zoom replaces Collaborate Ultra

CCC’s agreement with Blackboard for the use of Collaborate Ultra ends on June 30th, 2020. Instructors should download any recordings they wish to save before this time, as we will not have access to the platform after June 30th. Zoom will continue to be available to all CCC students, faculty, and staff for the foreseeable future.

My Courses Widget is getting a new look

The My Courses widget has a new look starting summer 2020. Courses will be organized by term and will display alerts for assignments, discussions and quizzes. This will make it easier for students and faculty to locate their courses easily and keep their homepage clean. You can still pin courses, and you can find all your courses under the “All” tab or the course selector icon in the minibar.

image of new my courses widget

Summer Training Calendar

The instructional technology team is offering beginner through advanced Brightspace and Zoom training starting June 1st. For Brightspace, we have trainings covering each of our four series: Essentials, Engagement, Assessment, and Learner Management. Check out our training catalog for detailed course descriptions and sign up at our training calendar: https://brightspaceresources.ccc.edu/trainingevents/.

This Week’s Offerings:

  • MONDAY 6/1
    • 9:00-1:00pm Drop-in Brightspace or Zoom Help
    • 1:00-2:00pm Zoom for Teaching-Basics (Essentials Series)
    • 4:00-5:00pm Course Copy, Cleanup and Management for the new Term (Essentials Series)
    • 6:00-7:00pm Drop-in Help for any questions related to Brightspace or Zoom
  • TUESDAY 6/2
    • 9:00-1:00pm Drop-in Brightspace or Zoom Help
    • 1:00-2:00pm Advanced Zoom for Teaching (Engagement Series)
    • 2:00-3:00pm Drop-in Brightspace or Zoom Help
    • 4:00-5:00pm Keep Teaching with Brightspace (Essentials Series)
    • 6:00-7:00pm Drop-in Brightspace or Zoom Help
    • 1:00-5:00pm Drop-in Brightspace or Zoom Help
    • 5:00-6:00pm Brightspace Assignments (Assessment Series)
    • 6:00-7:00pm Drop-in Brightspace or Zoom Help
    • 7:00-8:00pm Brightspace Quizzes (Assessment Series)
  • THURSDAY 6/4
    • 1:00-5:00pm Drop-in Brightspace or Zoom Help
    • 4:00-5:00pm Brightspace Grades (Assessment Series)
    • 5:00-6:00pm Drop-in Brightspace or Zoom Help
    • 7:00-8:00pm Brightspace Engagement Tools (Engagement Series)
  • FRIDAY 6/5
    • 10:00-11:00am Designing Elements in Brightspace (Essentials Series)
    • 12:00-1:00pm Course Copy, Cleanup and Management for the new Term (Essentials Series)
  • SATURDAY 6/6
    • 9:00-10:00am Drop-in Brightspace or Zoom Help
    • 10:00-11:00am Keep Teaching with Brightspace (Essentials Series)

View all the trainings and register here

Beginning of the Semester FAQs

Below are the most common beginning of the semester questions and the answers from our knowledgebase:

  1. How do I find my courses?
  2. How do I copy a course from last semester to this semester?
  3. How do I upload my syllabus?
  4. How do I change my course start and end dates?
  5. How do I email my students?
  6. How do I use Grades?

For more help, visit http://brightspaceresources.ccc.edu

Help and Resources